Process before tools
A tool chosen before the process is understood usually automates the mess.
About
I work where business problems meet technology
I'm Inna Kashtanova — an AI Automation and Product/Delivery professional with a background spanning Product Management, Project Management, Business Analysis, B2B sales, operations and team leadership.
I'm especially good at turning ambiguity into structure. Because I have run P&L, sold to B2B customers and owned product backlogs, I can do more than configure a workflow: I can understand why it is needed, which steps are unnecessary, how to describe the requirements and how to check that the solution really works.
In practice, that means
- Mapping a business process nobody has documented
- Translating business goals into requirements
- Deciding what should be automated — and what should not
- Coordinating delivery across technical and non-technical teams
- Testing the result against the real business need
Working principles
Evidence over claims
I separate what is verified from what is assumed — in reports and in portfolio cases.
Smallest useful version
Ship something testable, learn, then extend.
Tools
- Canada
- Authorized to work in Canada — Open Work Permit holder, SIN holder
- Languages
- English · Russian